Problem Solving Process

Transcript 1

Problems are part of work. It is a given. When I face a problem at work, I first try to understand the situation completely. I gather all the information I can, then I think about the possible solutions. After that, I pick the best option and try it. If it doesn’t work, I go back and try another approach. I also ask colleagues for advice if I am unsure. This helps me find the right solution more quickly.

I use various resources depending on the problem. For technical issues, I use online troubleshooting guides and software manuals. For team-related problems, I often ask for feedback from colleagues or supervisors. I also use online forums or company knowledge databases when I need quick advice. (123 words)

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Transcript 2

When I face a new problem, I start by breaking it down into smaller parts. I try to understand the root cause of the issue first. Then, I look for similar problems I have solved before or search for solutions online. Once I have a good understanding, I begin to tackle the issue step by step. I prefer to solve problems with a team because more people can bring different ideas and perspectives. When I work alone, I might miss something important, but when I collaborate with others, we can come up with a better solution together. It also makes the process faster. (103 words)

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