Transcript 1
Here's a list of common tactics used in negotiations. The first tactic is preparation. Know everything you can about the topic and the other party before you start talking. The second is goal setting. Decide what you really need to get from the negotiation and what you can give up. The third is building rapport. You must try to create a friendly atmosphere by being polite and understanding. The fourth is active listening. You should pay close attention to what the other person is saying without interrupting. The fifth is asking questions. Use questions to gather more information and clarify doubts. The sixth tactic is offering concessions. Sometimes give up a little of what you want to make the other person feel they are also getting something valuable. (128 words)
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Transcript 2
The seventh tactic is silence. Pause sometimes during conversation. Use silence to your advantage because the other person will speak more or agree to your terms. The eighth is called anchoring. This means you start with an initial offer that is better for you. The ninth way is the flinch. This means that you should react visibly to the other person’s offers to show you expect better, and this will make them think again or change their offer. The tenth is deadline-driven. Use time limits to press for a decision, suggesting that delays could make things worse or offers might change. (102 words)
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Transcript 3
The eleventh tactic is good cop/bad cop. One person acts tough and critical, while another is more understanding and accommodating, making the second person seem more reasonable. The twelfth way is bracketing. After receiving an offer, counter with what you really want but choose reasonably and you hope that you can meet in the middle. And finally, when nothing works, walk away. Be ready to leave the negotiation if it doesn't meet your minimum goals. This shows you have other options. (81 words)
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